If they can, we will comply with your request for a replacement item(s) or a refund. Upon receipt of the item(s) back, an inspection will be performed to determine if the item(s) can be returned to the shelf or not. If the request is authorized, we will also provide instructions on how and where to return the purchase. Once we receive your request, we will respond with either an authorization to return, or deny the request with an explanation.
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